Privacy Policy

UK & France GDPR Compliant

Effective Date: 11 February 2025

1. Introduction

Demeures Vejoll ("we", "us", "our") is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website www.demeures-vejoll.com and use our property rental services in France and the UK.

We comply with the General Data Protection Regulation (GDPR) in France and the UK GDPR in the United Kingdom.

2. Data We Collect

We may collect the following types of personal data:

· Contact Information: Name, email, phone number.

· Booking Details: Stay dates, number of guests.

· Payment Information: Securely processed via [e.g., Stripe, PayPal].

· Technical Data: IP address, browser type, cookies.

· Marketing Preferences: If you opt-in to receive emails.

We do not collect sensitive personal data.

3. Legal Basis for Data Processing

Under GDPR and UK GDPR, we process your data based on:

· Contractual necessity: To manage bookings.

· Legal obligations: Compliance with tax and accounting laws.

· Consent: For cookies and marketing.

· Legitimate interest: Fraud prevention, improving services

4. How We Use Your Data

We use your data to:

· Manage bookings and provide customer service.

· Improve website performance and security.

· Comply with legal obligations.

· Send marketing emails (if you opt-in).

5. Cookies & Tracking

Our site uses cookies to enhance user experience. In compliance with CNIL (France) and UK GDPR:

· We request explicit consent before setting non-essential cookies.

· You can manage cookie preferences via your browser settings or our cookie banner.

6. Sharing Your Data

We do not sell your data.
We may share data with:

· Payment processors (e.g., Stripe, PayPal) for transactions.

· Legal authorities, if required by law.

· Service providers (e.g., website hosting, email services).

· International Transfers: If data is transferred outside the UK/EU,
we use Standard Contractual Clauses (SCCs) to ensure GDPR compliance.

7. Data Security

We use security measures to protect your data, but no online system is 100% secure.

8. Data Retention

· Booking records: Retained for up to 5 years (for tax purposes).

· Marketing data: Retained for 2 years, unless consent is withdrawn.

· Cookies: Stored as per legal requirements.

9. Your Rights (GDPR & UK GDPR)

You have the right to:

· Access your data.

· Rectify incorrect information.

· Request deletion ("right to be forgotten").

· Restrict processing in certain cases.

· Object to marketing communications.

· Withdraw consent at any time.

· Lodge a complaint with CNIL (France) or ICO (UK).

📩 To exercise your rights, contact us at demeures.vejoll@gmail.com

10. Third-Party Links

We are not responsible for privacy policies of external websites linked on our site.

11. Policy Updates

We may update this policy. The latest version is always available on our website.

12. Contact Us

📧 Email: demeures.vejoll@gmail.com

📍 Address: Maison Vejoll
4 Rue Saint Eugène
02330 Monthurel, France